Revised on the 5th of August, 2019
We deeply care about our own privacy. As a result, we care just as much about the privacy of our customers and end users. PushPro collects and processes personal information from everyone who visits our publicly available website, communicates with us, creates an account and uses our products and service. On this page, we will give a detailed explanation on how we collect data, why we do so and what you can do about it.
PushPro provides websites with the tools to send push notifications to their customers, thereby disrupting and streamlining the communication between companies and their customers. We do not directly interact with our customers’ end users as the information that companies submit is shared with us on their sole discretion and in accordance with our Terms and Conditions of Use (“Terms”).
Generally speaking, we only collect relevant and necessary information for the following purposes: to provide you with information about our products and our services, to enable you to access and use those products and services, to analyse our customers’ usage of our products and services, to improve our products and services, and to detect and secure your account from fraudulent or unlawful activity. We will only use your data for the purposes described below and only to achieve those purposes.
We always collect and store an anonymous identifier from your end-users’ browser to be able to reach them with push notifications. If you have enabled tracking on a domain, we also collect non-personally identifiable (behavioral) data from the visitors and end-users on each domain our products and services are implemented on. This data is stored and processed to the extent that is required for our products and services to function as intended. This data does not contain any personal information and is thus anonymous. The following data is captured for all end-users with an active push notification subscription on the respective domain:
Unless you give us permission, we won’t share your or your end users' information with third parties, except when necessary as in these circumstances:
We cannot fully guarantee the safety of the data as we cannot 100% prevent unauthorised access or use of data. However, we take all appropriate measures to keep our and your data as secure as possible. The measures we implement vary on sensitivity of the data involved, state of the art technology, implementation costs, and security risks. All data we store is fully encrypted and cannot be used to send unauthorized messages when stolen or otherwise unlawfully obtained. The information within our storage is password protected so that only the User has access to the User's personal and account information. The username and password of the User are strictly personal and should be kept secret under any circumstances. User is responsible for any abuse of the username/password and shall immediately notify us of any loss, theft and/or abuse at firstname.lastname@example.org (Subject: Security [URGENT]). We require to use a strong password and all passwords used should satisfy certain conditions to do so.
PushPro respects User control. Users have the right to make choices about the data that we collect and store. In line with our commitments and the applicable laws, data subjects have the right to the following:
When you decide to accept our terms and conditions and start to use PushPro’s product and service to engage your visitors (end-users) you are lawfully required to inform them on the data being shared for our product and service to fully function. Any failure to do so will give PushPro the right to deny you access to our product and service until the issue is resolved.
Our services and products are not directed to Children under the age of 18. In certain countries or jurisdictions the age of digital maturity may be set higher or lower. In these cases, you must satisfy that age to sign up. We do not knowingly collect and/or process any personal information directly from children. If we discover we have received personal information from a child, either as a customer or end user, without parental or legal consent, in violation of this Policy, our Terms, and/or the local applicable laws, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any of such information from or about a child, please contact us at email@example.com (Subject: Privacy [Children]).
If you have any dispute with us relating to our privacy practices, please contact our legal team at firstname.lastname@example.org (Subject: Privacy [Dispute]). Most disputes can be resolved that way. If it cannot, please refer to the Terms, which describes how disputes will be resolved between us. Please be sure to review the Terms before you use any of our products and services.
Cookies are small text files which websites save on your browser when you visit a website. PushPro uses two types of cookies: session cookies and persistent cookies. Session cookies disappear after each session whereas persistent cookies remain stored. Keep on reading to find out how we use them, and what choices you can make about them. Most cookies can be blocked or removed from your browser at any time by following the relevant procedure specific to your browser. Please note that if you block cookies on our site, it may not function as it is designed. For example, you will be unable to log in or it may be impossible to retain any user preferences. As a result, information may appear in the wrong locale or may even be unavailable.
We use Google Analytics to gain insights into our website traffic and effectiveness of our marketing campaigns. With Google Analytics we track information such as: pages that are visited, for how long, what browser is used and from which pages users exit. This will give us a better understanding of how our website is used. It also serves as guidance to improve our website and its specific pages.
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