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For now, we only accept credit cards, namely VISA, MasterCard and American Express. We are actively working towards adding support for more payment methods, such as PayPal and iDeal. Contact us at email@example.com if you have other payment requirements.
We take the utmost care in protecting your data. Your payment details are completely processed by our payment service provider, who is PCI DSS compliant. All communication goes through HTTPS connections, which are RSA-encrypted.
You will be charged on a recurring basis, either monthly or yearly. We collect your payment details when you select your first paid plan. After each successful charge, we will send you a billing receipt.
Yes, you can! Navigate to your account management page in the PushPro portal, where you can upgrade your plan. If you’re coming from a free plan, we will collect your payment details. Otherwise, your upgraded plan will immediately become effective after successful payment!
Should your recurring charge fail, we will automatically try charging you again 4 times over the course of 3 weeks. If it still fails the 4th time, we will mark your subscription as unpaid, which means that you can only access our free plan features. You can always update your payment information and make sure your payment succeeds to gain full access to your account again. Contact us at firstname.lastname@example.org for help.
If you wish to cancel your subscription, you can do so by contacting our support at email@example.com. Cancellation stops the auto-renewal of a PushPro subscription. Subscriptions are active until the end of the ongoing billing cycle. For instance, if you have paid for an annual subscription, it is active until the end of those 12 months. Cancellation does not delete your PushPro account, and you can re-subscribe any time. Please note all subscriptions are auto-renewed unless explicitly cancelled.